ABOUT SERVICE MANAGEMENT

Our department provides critical support to those that are in need. Service Management cares not only about our responsibility to the organization, but to each other and career development. Many of the advanced technicians in UMMS started right here in IT Customer Service. It’s a great place to grow and learn, as well as advance your career within the organization. “Our department is here to serve “you”, and “you” includes patients, caregivers and our own internal department members.”

WHAT WE DO

From entry level IT support, to advanced technical support, to early warning for system disruptions, our team is a hub in providing advanced services to our health care providers. The Service Management systems that help our team members are developed by our team, closing the loop for the most efficient systems and support available in healthcare.

HEAR FROM OUR TEAM MEMBERS

“I work with a phenomenal Team who are proactive, supportive and encourage each other to do their best every day”
Systems Analyst IV, Service Management
“I began working in the IT Training dept. While working on a project I was exposed to the Lawson and Kronos applications. Through working with this team and learning more about the applications I eventually transitioned to a System Analysts position on the IT team”
Systems Analyst IV, Service Management
Benefits of working at UMMS: “The amazing health benefits from staff on our campus, the encouragement to excel in your job role and the exposure to different applications.”
Systems Analyst IV, Service Management

MEET OUR SERVICE MANAGEMENT LEADERS

OUR TEAMS

Applications Development

Informatics

Communications & Network Services

Cyber Security

End User Computing