Medical Assistant (MA), Glen Burnie Urgent Care, On Call
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.
Medical Assistant (MA), Glen Burnie Urgent Care, On Call
Job ID: REF30029J
Area of Interest: Nursing Support
Location: Glen Burnie,MD US
Hours of Work: Varies
Job Facility: University Of Maryland Urgent Care
Employment Type: PRN
Shift: Rotating
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.
Medical Assistants are responsible for providing patient centric care and medical assistance duties for UMMS Ambulatory Care patients.
Principle Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
1. Greets and assists patients and other guests in a professional, friendly, hospitable manner.
2. Registers arriving patients in the EMR following existing protocols.
3. Rooms patients and provides triage services, including vital signs, review of symptoms and chief complaint in an electronic medical record (EMR).
4. Accurately record patient information such as vital signs, review of systems and chief complaint in an electronic medical record (EMR)
5. Perform routine lab maintenance and logs; perform routine maintenance on the autoclave, sterilization, and packaging of surgical instrument kits.
6. Assisting with procedures; phlebotomy/specimen send-outs; injections; assist with splinting/casting; EKG’s; drug and alcohol testing / physicals; in-house lab testing: rapid strep, pregnancy testing, flu testing, glucose, etc.
7. Proficient in full range of medical assisting skills, draw blood and collect urine samples, reconstitute medications, administer oral medications, provide injections and immunizations, provide oxygen and nebulizer treatments, assist providers with medical procedures, perform minor procedures, collect specimens, perform rapid laboratory tests, perform EKGs, process, and prepare blood samples for outside lab processing, and splinting and fitting patients for durable medical equipment.
8. Functions as both, front office, and back office clinical team member, depending on daily assignment.
9. Performs all the assigned duties of the host or clinical daily responsibilities check list for opening, shift and closing of center.
10. Cleaning and staging of exam and procedure suites in between patient occupancy.
11. Processes cash and credit payments for services.
12. Performs regular and accurate inventory of medical supplies and processes orders. Re-stocks shelves and suites when supply orders are received.
13. Performs administrative tasks such as composing of and responding to emails, answering and making phone calls, etc.
14. Assist new associates in training as requested.
15. Perform other duties as assigned
16. Roving to all centers in your market required.
Education and Experience
- High school diploma is required.
- Successful completion of a formal medical assistant training program is required. In absence of program completion, one year of related work experience will be accepted.
- BLS/CPR Certification required.
- Urgent Care/Fast Track ER experience is preferred.
- Experience with labs, history and vitals, blood draws and phlebotomy is preferred.
Knowledge, Skills and Abilities
- Must be a passionate effective role model for patient experience and employee engagement.
- An outstanding bedside manner with both pediatric and adult patients.
- A positive and energetic attitude which inspires other team members.
- Demonstrated ability and strong commitment to exceptional patient care and customer service principles.
- Possess excellent organizational and record keeping skills.
- Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems independently.
- Ability to see, hear, and accurately read and write medical terminology
- Ability to work will under high pressure situations in a fast track environment
- Technology proficiency is critical, including previous EMR.
- Ability to work 8 or 12 hour shifts, overtime, on-call, weekends, and holidays as needed.
- Must have reliable, independent transportation in order to travel to various locations during any given shift.
Required Physical and Environmental Demands
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift 15-30 lbs.
- Required to move from one location to another within and outside of the building; push, pull and reach; bend; stand for long periods of time; and sit for long periods of time.
- Must be able to speak and write English fluently.
All your information will be kept confidential according to EEO guidelines.