Staffing and Patient Flow Coordinator
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.
Staffing and Patient Flow Coordinator
Job ID: REF29096I
Area of Interest: Clerical
Location: Towson,MD US
Hours of Work: 11am to 7:30pm
Job Facility: University Of Maryland Saint Joseph Medical Center
Employment Type: Full Time
Shift: Evening
When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine.
General Summary
The Staffing and Patient Flow Coordinator is responsible for performing daily staffing activities for the CNA Float Pool, Inpatient and Outpatient nursing units as well as arranging and assisting with new hire orientation for agency/travel registered nurses. Responsible for managing unit based schedules for assigned nursing units, assisting in bed board monitoring and bed assignment, ensuring daily staffing is adequate and deploy float pool and agency staff where needed.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Fairly allocates staff according to acuity and need on each nursing unit which meets the staffing needs of the units and consistently. Follows-up with PCC/charge nurse or designee when unable to fulfill needs. Accurately prepares and checks daily staffing report for nursing units in a timely manner and compares staffing needs against census & staffing grids. Maintains accurate telephone - lists of agencies & staff of each unit and maintain accurate data in systems e.g. sick calls, scheduling changes and agency vouchers. Displays a commitment to excellence in quality of work; demonstrates accuracy and thoroughness and looks for ways to improve and promote quality.
- Maintains a positive and professional attitude with co-workers, patients, families/significant others, medical staff, volunteers, and visitors. Maintains and uses material, supplies and equipment in a cost effective manner and contributes ideas for cost reductions or improved efficiency without sacrificing quality.
- Develops, posts, and manages the schedules for the assigned units based on ADC and budgeted staffing ratios. Maintains the scheduling system with accurate employee, demographic, skill, and scheduling information. Main Point of contact for assigned units relating to any scheduling processes/concerns. Communicates continuously with the Nurse Managers to ensure coordination of information and accurate scheduling. Reviews/Updates Payroll daily for respective Unit.
- Manages daily staffing needs of all inpatient nursing units needs based on staff/census fluctuations. Assigns float pool resources and Agency based on need and acuity. Deploys staff fairly to various units based on expressed need and availability. Manages call outs, scheduling changes, and agency time slips.
- Observes and monitors admissions to determine bed assignment needs. Works closely with Nurse Supervisors in determining bed assignment based on patients status, needs, etc. Assigns beds to patients to facilitate patient flow. Communicates with Units and Supervisors regarding bed assignments throughout the shift.
III. Education and Experience
- 2 year / Associate's Degree Required. 3 years’ experience staffing/scheduling in a healthcare environment will be accepted in lieu of degree.
IV. Knowledge, Skills and Abilities
- Strong verbal and written communication.
- Ability to understand staffing and scheduling functions
- Strong analytical and organization skills
- Basic computer skills
- Strong customer service
.