Senior Manager Clinical Engineering
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.
Senior Manager Clinical Engineering
Job ID: REF28296J
Area of Interest: Professionals
Location: Baltimore,MD US
Hours of Work: 7:30am-4 pm
Job Facility: University Of Maryland Medical System Corporate Of
Employment Type: Full Time
Shift: Day
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.
General Summary
Under limited supervision, manages the day-to-day operations of the Clinical Engineering services at UMMC – Downtown Campus. Supervises the CE Techs in the department.
Principal Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Establishes and implements equipment monitoring, maintenance, and testing procedures.
- Provides technical counsel to staff on codes, standards and best practices. Consults with nursing, ancillary and medical staff regarding operational issues, equipment problems, initiatives and projects as needed.
- Consults with leadership and medical staff’s clinical service needs to obtain sufficient information to enable determining best combination of technical solutions in equipment/software/practice that will satisfy the requirement.
- Determine staffing requirements and supervise and mentors the work of all staff to ensure effective and efficient departmental functions.
- Establishes and monitors work flow; determines work assignments, and assigns staff accordingly; schedules activities; schedules technical activities by applicable Quality Assurance Plan and without interruption to patient service.
- Performs individual performance evaluations to ensure the overall satisfactory performance of the department. Provides ongoing staff training and development, to keep abreast of developments in the field.
- Establishes clear and concise work procedures and expectations, assesses performance, monitors results, and provides positive and constructive feedback.
- Recommends new hires, corrective action counseling, discharges, personnel changes and salary adjustments. Obtains approval from the Director.
- Ensures that all regulatory agencies’ standards and the CE department’s key performance indicators (KPIs) are met every month.
- Manages the Joint Commission required Environment of Care Medical Equipment Management Plan and policy and procedures to comply with the Joint Commission for standards of medical equipment management to ensure patient and employee safety.
- Updates and/or develops annual Medical Equipment Management Plan (MEMP), and ensures the entire MEMP program is approved through the hospital EOC committee.
- Determines in consultation with the Clinical Engineering Director and end users the appropriate approach to equipment maintenance and services. Establishes service requirements, service standards, and service vehicles.
- Assists with the Clinical Equipment Operating and Capital budget in collaboration with the Director of Clinical Engineering, the VP of Clinical Engineering SVP of Operations and Finance.
- Monitors and controls labor, materials, contracted services, and other expenditures.
- Documents, communicates, and enforces replacement and new equipment.
- Maintains documented and customer-agreed-to multi-year plans for equipment replacements and coordinates with system financial planning activities.
- Develops, implements and assures adherence to Clinical Engineering practices and general departmental policies and procedures to improve the operational efficiency of the engineering and technical activities of Clinical Engineering.
- Recommends more effective/efficient practices to staff to improve the department’s functioning.
- Communicates policy and procedure changes to staff, as appropriate.
- In the absence of the Director being available, the Senior Manager of Clinical Engineering will function in place of the Director with authority as delegated in advance by the Director.
Education
- Bachelor’s degree in Engineering or other related engineering discipline, or equivalent combination of training, education and experience is required. Master’s degree in Clinical or Electrical Engineering is preferred.
Experience
- Seven years of relevant technical experience dealing with complex clinical equipment and clinical management experience. Five years of supervisory/management experience required.
Knowledge, Skills and Abilities
- Knowledge of the principles and practices of Electronics or Clinical Engineering Technology as applied to the calibration and repair of clinical equipment and instrumentation is required.
- Knowledge of industry standards and regulations, such as The Joint Commission, CMS, National Electrical Code and OSHA/MOSH, regarding operation and maintenance of medical and related equipment, and ability to apply such standards, is required.
- Knowledge and familiarity with basic anatomy and physiology as applied to the use and operation of medical equipment.
- Maintain awareness of developments in the Clinical Engineering field.
- Ability to effectively use software such as, but not limited to, Microsoft Office and CMMS (Computerized Maintenance Management System), Kronos, Symbeo, Axiom, Outlook, Adobe.
- Ability to manage 25 or more frontline staff, comprised of BMETs, in a medium-to-large medical center.
- Ability to direct, monitor, evaluate, train, and motivate the performance of subordinate Clinical Engineers.
- Makes sound decisions, independently, to drive service delivery outcomes to the satisfaction of key customer stakeholders throughout UMMC.
- Highly effective verbal and written communication skills are required to work with diverse levels of management and clinical staff, and external vendors and to supervise employees.
- Ability to deal with high-stress/pressure situations.
- Strong knowledge of CE-IT alliances.
All your information will be kept confidential according to EEO guidelines.