Supervisor Informatics Training
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.
Supervisor Informatics Training
Job ID: REF35102Y
Area of Interest: Information Technology
Location: Linthicum Heights,MD US
Hours of Work: 8a – 430p
Job Facility: University Of Maryland Medical System Corporate Office
Employment Type: Full Time
Shift: Day
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
The Informatics Training Supervisor is responsible for supervising a high performing and cohesive team tasked with the enterprise-wide roll-out of end-user training, clinical informatics support, and customer service. Under limited supervision the supervisor will be accountable for planning, developing, coordinating, supervising, and evaluating training needs for Clinical Informatics throughout the University of Maryland Medical System (UMMS). The incumbent will serve as both a subject matter expert and team supervisor responsible for ensuring training quality and consistency.
Education and Experience
- Bachelor’s degree or equivalent experience in healthcare, business administration, IT, adult education, or related field.
- Four (4) years of adult education experience is required.
- One (1) year of Epic training experience required.
- Experience in a healthcare, hospital, informatics or information technology related field is preferred.
- Specialized certification preferred e.g. (Change Management, Process Improvement, and Project Management).
Knowledge, Skills and Abilities
- Knowledge and application of adult learning principles, instructional design and development.
- Ability to provide advanced troubleshooting skills to resolve escalated support issues.
- Proficient at incorporating policies, procedures, and specific clinical practice and/or business processing needs into information systems training.
- Excellent customer service and interpersonal skills.
- Highly effective written and verbal communication skills.
- Strong organizational skills and the ability to manage multiple priorities.
- Proficiency in Microsoft Office applications – Word, Excel, PowerPoint. Proficiency in Microsoft Visio and Project is desirable.
- Demonstrated expertise in technical instructional design techniques for instructor-led, computer-based, and individual on-the-job training.
All your information will be kept confidential according to EEO guidelines.
Compensation:
- Pay Range: $46.94-$49.18
- Other Compensation (if applicable): N/A
- Review the 2024-2025 UMMS Benefits Guide