PRN Case Management Technician
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
UMMS has been recognized as a top employer nationally and most recently is a recipient of the Forbes’ 2023 America’s Best Large Employers award, as well as Newsweek’s 2023 America’s Greatest Workplaces for Diversity and America’s Greatest Workplaces for Women honors.
PRN Case Management Technician
Job ID: REF33628T
Area of Interest: Nursing Support
Location: La Plata,MD US
Hours of Work: Monday – Friday 7:30-4pm
Job Facility: University Of Maryland Charles Regional Medical Ce
Employment Type: Per Diem
Shift: Day
At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It’s our passion for people that motivates us to do great work every single day. Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment.
SUMMARY:
Under limited supervision, provides technical and administrative assistance to the Department of Case Management Services. The position is an active participant in the utilization review / case management / discharge planning processes. This position requires exceptional interpersonal communication skills in dealing with both internal and external customers, face to face, telephonically and through written communications.
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. The specific job duties may be changed by the department manager with or without prior notice based on the needs of the organization.
EDUCATION AND EXPERIENCE:
To qualify for the position, the candidate must have a high school diploma or equivalent and two years’ experience in Utilization Management, Quality Management, Medical Records or clerical experience in a health care field is preferred. Knowledge of healthcare insurance preferred.
SKILLS & ABILITIES:
- Knowledge of medical terminology.
- Demonstrated knowledge of advanced word processing, spreadsheet and presentation software.
- Demonstrated ability to coordinate programs within multiple schedules
- Demonstrated professional telephone skills.
- The ability to ensure the confidentiality and rights of all patient and departmental documents is required.
LANGUAGE SKILLS:
The ability to communicate effectively and positively both written and verbally with staff, physicians, other hospital personnel, external reviewers payors, patients, families and the general public is required.
MATHEMATICAL SKILLS:
Ability to perform basic math functions required for spreadsheet calculations.
REASONING ABILITY:
Ability to prioritize to meet deadlines and needs of multiple staff members, payers and government agencies. Ability to use proper professional judgment within the scope of the position.
CERTIFICATES, LICENSES AND REGISTRATIONS:
Microsoft Office certification preferred.
PHYSICAL DEMANDS:
While performing this job, the individual will work in confined areas. The job requires sitting approximately 80% of the time; requires walking and standing 20% of the time. The job requires visual and auditory acuity and ability to orally communicate. Must be able to lift and carry patient charts, files and other objects verifying up to 20 lbs. The job requires pushing, pulling, bending and reaching. There is a potential for exposure to blood and/or body substances and hazardous materials.
This is a PRN position