Nurse Manager, Patient Placement and Nursing Support Services

At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.

UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.

UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.

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Nurse Manager, Patient Placement and Nursing Support Services

Job ID: REF37808X

Area of Interest: Nursing

Location: Glen Burnie,MD US

Hours of Work: 8a-4:30p

Job Facility: University Of Maryland Baltimore Washington Medical Center

Employment Type: Full Time

Shift: Day

Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another.  The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health.  Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Job Description

General Summary

Under limited supervision, the Nurse Manager is a Registered Nurse who is vested with 24-hour accountability for ensuring safe, effective and appropriate patient care in the department. The Nurse Manager serves as the link between the Hospital’s Vision and the department. The Nurse Manager has direct access to support service resources essential to nursing and patient care, and maintains line authority over departmental nursing staff, and assigned PRN, SSP and Float Pool personnel. The Nurse Manager is competent to care for all patients in the age group(s) served by their department.

The Manager of Patient Placement and Nursing Support Services oversees the patient placement process and is responsible for ensuring the success of the hospital’s strategic objectives and mission as they relate to patient flow, customer satisfaction and optimal utilization of health system partners. The Manager of Patient Placement and Nursing Support Services also serves as a key participant in both system wide and organizational project teams and work groups. Formulates and recommends changes in patient flow to hospital executives and leadership. This position has operational oversight for scheduling departmental staff and acts as a resource for questions/problem solving. Identifies areas of improvement and collaborates with interdisciplinary teams to facilitate the necessary changes. Performs the Nursing Supervisor responsibilities as necessary and other duties as assigned.

Mission

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports to Director of Nursing – appropriate Division.

Qualifications

  • Graduation from an accredited school of nursing, BSN degree required, and MSN preferred.
  • Current registration with the Maryland State Board of Nursing.
  • Five (5) years of progressive experience in the field of hospital nursing and proven administrative/leadership ability. 
  • Demonstrated ability to manage multiple and continually changing priorities to make rapid decisions.
  • Demonstrated ability to implement and monitor change.
  • Demonstrated highly effective verbal and written communication skills.
  • Demonstrated effectiveness as a group leader and participant.
  • Demonstrated ability to collaborate with multiple members of the health care and administrative leadership team.
  • Demonstrated ability to think critically, develop conceptual designs for clinical services and plans and organizes successful projects.

Working Conditions

Works inside. May be exposed to body fluids. Exposed to frequent interruptions and multiple crisis situations. Potential for regular exposure to communicable diseases and hazardous materials, requiring the observation of Standard (Universal) Precautions and safe handling practices. This position has been classified as medium exposure risk and requires the completion of an annual respirator mask fitting.

Physical Requirements

Work is heavy. Requires close attention to many details. Standing, walking, and ascending/descending stairs is required 3-5 hours/day, 0-3 hours sitting, bending, lifting and reaching required up to and in excess of one hundred (100) pounds in accordance with Safe Patient Lifting policy. Requires hearing and visual acuity 5-8 hours/day.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Compensation