Outreach and Enrollment Specialist
At the University of Maryland Medical System (UMMS), we are creating a better state of care, for our communities and our team members at more than 150 locations across Maryland.
UMMS believes all team members are caregivers—and we support our caregivers so they can care for our patients. When you join UMMS, you become part of a highly reliable community of more than 27,000, where your experience is respected, your expertise is recognized, and your passion and curiosity are nurtured. A generous benefits package supports your physical, mental, and financial health through a paid time off plan, comprehensive health coverage, dependent care and tuition reimbursement, retirement plan, wellbeing services and more.
UMMS embraces a just culture where all team members are treated fairly and are empowered to communicate their goals and pursue their full career potential. We are guided by our shared values—compassion, discovery, excellence, diversity and integrity—and we are looking for talented individuals who will embrace those values and help us achieve our mission and vision.
Outreach and Enrollment Specialist
Job ID: REF40527N
Area of Interest: Professionals
Location: Baltimore,MD US
Hours of Work: 8:00am-4:30pm
Job Facility: University Of Maryland Medical Center
Employment Type: Full Time
Shift: Day
Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work!
General Summary:
This is a grant-funded position responsible for developing and executing recruitment and enrollment strategies for the Youth Apprenticeship Program. The Outreach and Enrollment Specialist plays a key role in identifying eligible youth, promoting program awareness, and guiding participants through enrollment, particularly those from underrepresented communities.
Principal Responsibilities and Tasks:
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel.
- Design and implement outreach plans to recruit youth into apprenticeship pathways.
- Build relationships with schools, community organizations, and workforce partners.
- Organize and host informational sessions, job fairs, and community presentations.
- Guide youth and families through the apprenticeship application and enrollment process.
- Maintain accurate records for all recruitment activities and enrollment data.
- Coordinate with program staff to ensure seamless participant transition into training.
- Develop marketing and promotional materials tailored to youth and community partners.
- Promote inclusive access to apprenticeship programs for marginalized youth.
- Serve as the first point of contact for prospective participants and families.
- Support retention through regular follow-ups and engagement.
- Perform all other duties as assigned.
Education and Experience:
- Associate’s or Bachelor’s Degree in Marketing, Communications, Public Relations, Workforce Development, Social Work, Human Services, or Clinical Education (Nursing) required.
- Minimum of 1 year of experience in community outreach, public engagement, or youth recruitment required.
Preferred:
- Bachelor’s Degree strongly preferred
- 2+ years in recruitment or workforce development
- Bilingual
- Familiarity with youth development or apprenticeship programs
Knowledge, Skills and Abilities:
- Strong public speaking and interpersonal communication skills
- Comfort engaging with diverse youth and community audiences
- Event coordination and community networking abilities
- Skilled in using social media and digital tools for outreach
- Cultural competence and commitment to equity
- Detail-oriented and capable of tracking data and reporting outcomes
- Proficiency in Microsoft Office Suite
- Ability to work independently and as part of a team
- Experience in customer service or front-line engagement
- Commitment to workforce development mission
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $33.65
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
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