Admitting Specialist - Full Time - Day

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Job ID: 60634
Area of Interest: Clerical
Location: Baltimore, MD US
Hours of Work: 8:30-5:00p
Job Facility: University of Maryland Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

1.  Greets patients and families, transfers patients into wheelchairs and escorts to assigned rooms and or ancillary areas.

2. Interviews patients to obtain demographic and insurance data and input into the appropriate online medical system.  Verifies patient insurance information and obtains authorizations and/or approvals during the registration process. Ensures documents are completed to assist the hospital in obtaining reimbursement. 

3. Identifies potential for financial risk; refers patient to financial counseling for guidance in identifying alternate financial arrangements.   Explains insurance coverage and financial responsibilities to the patient and/or family.  Communicates with clinical staff regarding patients with medical and or social needs. 

4. Affix patient identification band to patient. Obtains signatures on all required registration forms and releases, scans all pertinent documents into the electronic financial record system for appropriate billing and follow up.

5. Maintains continuous contact with the patients, insurance carriers, and other medical system services to ensure all necessary information is obtained for reimbursement, and pre-admission and pre-certification requirements are followed.

6.  Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork.  Distribute admission documents if required.

7.  Updates patient accounts records to ensure accurate and up-to date data is maintained, documents patient information into account notes for billing process.  Changes payers’ financial class in accordance with departmental procedures.

8.  Provides patients and/or visitors with information pertaining to hospital procedures or other pertinent information.   

9.  Processes patient discharges and transfers accurately after obtaining required information from nursing units.    Accurately enters diagnosis and billing charges into patient electronic system for billing of services rendered.  


What You Need to Be Successful:

  1. High School Diploma or equivalent (GED) required.  
  2. Two years work experience in a customer service driven environment is required.  Experience performing patient registration in a health care setting is preferred. 
  3. Must pass the UMMC Patient Administrative Services knowledge based test within two consecutive attempts during the initial employment period.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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