Referral Coordinator - Full Time - Day

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Job ID: 60391
Area of Interest: Clerical
Location: Baltimore, MD US
Hours of Work: 830am-5pm
Job Facility: University of Maryland Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

  1. Schedules patients for pre-admission evaluations.  Accepts and enters referrals into database.  Provides pre-admission and financial counseling, as needed.
  2. Performs referral activities for patients including pre-registering patients during intake process.  Contacts referral sources to obtain demographic and insurance data.
  3. Inputs and updates all pertinent demographic and financial data.
  4. Verifies patients’ insurance benefits and compensation coverage to determine necessity for advance deposits.  Arranges installment payment plans for patients who are personally paying for services in accordance with hospital policies and procedures.
  5. Provides patients, family members and referral sources with information pertaining to rehabilitation programs, hospital policies and procedures, insurance requirements, appointment times and patient locations.
  6. Investigates and responds to patient inquiries and complaints regarding insurance coverage, payment plans and other financial issues.
  7. Audits paperwork and files on each admission to assure accuracy and completion of information obtained and paperwork completed.  Enters necessary corrections on admission information in computer system.

What You Need to Be Successful:

  1. High School Diploma or equivalent (GED) is required.
  2. Three years administrative experience in health care preferably performing referral, admissions or registration activities.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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