Financial Receivable Coordinator

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Job ID: 60469
Area of Interest: Professionals
Location: Towson, MD US
Hours of Work: M-F, 8a-5p
Job Facility: UM St. Joseph Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

Financial Receivable Coordinator supporting UM-St. Joseph Medical Group.

Job Summary

  • The Financial Receivable Coordinator is responsible for perform medical billing and collection activities for assigned patient and insurance accounts.
  • Develop and maintain effective working relationships with payers and/or clients.

Duties of Financial Receivable Coordinator

  • Communicate with coding staff.
  • Review and/or audit accounts to determine status and appropriate action required from workflow generated from EPIC system.
  • Document follow-up on appropriately in EPIC.
  • Monitor all third party billing.
  • Research and follow-up on denials and requests for additional information utilizing denial management reports and correspondence.
  • Receive, research and respond to correspondence from insurance companies, attorneys and patients.
  • Use facility correspondence websites, phone and/or correspondence to contact payers to expedite the collection process and ensure pre-authorization requirements are met.
  • Contact patients as needed to collect appropriate information for the purpose of acquiring monies owed to the organization for services rendered.
  • Negotiate with delinquent patient accounts to minimize collection activity potential.
  • Collaborate with management to identify payer trends and non-payment issues.
  • Identify, verify and document account adjustments according to established policy and procedure.
  • Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries, etc.
  • Develop and maintain positive working relationships and partner with internal and external customers by providing superior customer service.

What You Need to Be Successful:


  • High School Diploma or GED (required).
  • Vocational / Technical Degree (preferred).
Combination of relevant education and experience may be considered in lieu of degree.

Experience and Skills

  • 1+ years of experience general accounting and/or Accounts Receivable experience.
  • 1+ years of experience in performing tasks that require a basic understanding of accounting and math skills or equivalent education.
  • Previous experience with Excel and Windows based programs is required. 

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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