Technical Writer - Epic EMR Marketing & Communications

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Job ID: 59158
Area of Interest: Professionals
Location: Linthicum Heights, MD US
Hours of Work: M-F, 8a-4:30p
Job Facility: University of Maryland Medical System
Employment Type: Full Time
Shift: DAY
What You Will Do:

This position is ideal for someone with a marketing & communications writing background. A healthcare/hospital system background would be ideal. 

General Summary

The position is responsible for gathering information from clinical staff and partnering with the marketing department to translate information into content for Intranet pages, newsletters, video production, and commercials related to Epic EMR system and how Epic works. 

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Analyzes the needs of the target audience. 
  • Studies and understands requirement documents, design documents, and other technical documentation produced by other departments. 
  • Conducts in-depth interviews with subject matter experts to fully understand the product or procedure. 
  • Produces clear, concise end-user publications in a timely manner 
  • Produces or arranges for illustrations, charts, and screen shots to be included in publications. 
  • Edits, standardizes, or revises material prepared by other writers or personnel. 
  • Prepares layout of material for publication. 
  • Prepares rough drafts of the publication for review with the feature team, manager, team lead, and/or customers. 
  • Serves as a member of a feature team during the software development release cycle. 

What You Need to Be Successful:

Education and Experience

  • Associates Degree required. Bachelor’s degree preferred.
  • One (1) year of experience working on technical projects and interacting with technical concepts required.

Knowledge, Skills and Abilities

  • The position requires excellent verbal and written communications skills.
  • Highly organized, deadline oriented, quality focused.
  • Advanced skills in MS Office; Visio, Adobe Acrobat.
  • A solid understanding of usability principles in the development of software.
  • Knowledge of HTML and/or content management software. 

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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