Transformation Coach - Lean Process Improvement

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Job ID: 59190
Area of Interest: Professionals
Location: Towson, MD US
Hours of Work: M-F 8a-4:30p, may require some off shifts
Job Facility: UM St. Joseph Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and work groups, as well as department level continuous improvement efforts, align with our True North: Our Patients, Our Colleagues, Our Community.

The Transformation Coach is responsible for supporting and mentoring trained Project Facilitators in defining, scoping and validating projects that align with organizational objectives. Assist Facilitators in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership.

What You Need to Be Successful:


  • 4 year / Bachelor’s Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required)

Certification / Licensure / Registration

  • Lean or TPS (Required)
  • Lean / Six Sigma Black Belt (Required or Certification expected within 1 year of hire)

Experience and Skills

  • 2-4 years’ experience facilitating process improvement teams / role as a change agent
  • 2-4 years’ hands-on experience with process improvement methodologies and approaches at an organizational level, including rapid improvement events
  • Training in continuous quality improvement and process management
Experience in teaching and instruction of process improvement concepts
We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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