Trauma Program Manager / UMMC Shock Trauma Center

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Job ID: 59279
Area of Interest: Professionals
Location: Baltimore, MD US
Hours of Work: M-F; 8a-4p
Job Facility: University of Maryland Medical Center
Employment Type: Not Indicated
Shift: DAY
What You Will Do:

Unversity of Maryland's Renound Shock Trauma Center is currently seeking a Trauma Program Manager.

Accountable for the excellence of clinical practice in the delivery of care for all trauma patients in the Shock Trauma Center.  Manages and coordinates the trauma program inclusive of the quality improvement activities for the trauma service to ensure compliance with national and state standards.  Collects, and analyzes data, conducts presentations, provides consultation, and participates in hospital-wide and Shock Trauma Quality related committees to ensure collaborative effort across disciplines.  Ensures a constant state of readiness for the Shock Trauma Center PARC designation. 

  Principal Responsibilities and Tasks

  1. Has direct supervision of the trauma quality team inclusive but not limited to  the following positions:
    1. Trauma Registrar Supervisor
    2. Trauma Registrar Staff
    3. Quality Program Administrator
    4. Registry Data Specialist
    5. Data Applications Analyst
 Plans, organizes, and directs Shock Trauma Performance Improvement activities.  Conducts studies of identified problem areas in accordance with the Performance Improvement Plan. Supervises the Quality & Registry program. Ensures timely completion of monthly, quarterly and annual trauma data reports and submits to appropriate committees, staff and agencies.
  1. Leads the PARC application process.
  2. Manages NTDB and TQIP reports and data analysis. 
  3. Collaborates with the Physician Director for Quality Management & Quality Program Administrator. 
  4. Collaborates with IT to review registry upgrades, adjustments, reports, and additions.
  5. Collaborates with the Clinical Nurse Specialist team to enhance performance improvement initiatives and review of nursing quality of care.
  6. Coordinates management across the continuum of trauma care, which includes the planning and implementation of clinical protocols and practice management guidelines, monitoring care of in-hospital patients, and serving as a resource for clinical practice.
  7. Monitors clinical processes and outcomes and system issues related to the quality of care provided; develop quality filters, audits, and case reviews; identify trends and sentinel events; and help outline remedial actions while maintaining confidentiality. 
  8. Leads review of data related to clinical care, in conjunction with the quality improvement committee, to determine committee agenda and identify areas requiring further information.
  9.  Manages statistical reports as required for medical staff, quality improvement committee and quality task forces to identify trends or patterns that present an opportunity to improve the quality of patient care provided at STC.
  10. Leads and coordinates special quality improvement projects and studies.  Identifies resources needed, persons to be involved and the logistics of accomplishing the project. 
  11. Holds membership and actively participates in regional or national trauma organizations ie. Society of Trauma Nurses, American Association of Critical Care Nurses, Emergency Nurses Association. 
  12. Attends monthly state trauma coordinator and TraumaNet meetings.
  13. Collaborates with the healthcare team to determine the quality of care provided to support compliance with The Joint Commission & PARC standard of multidisciplinary approach to quality improvement.
  14. Participates in organization-wide quality improvement committees and participates on process management teams.
  15. Serves as a liaison for the trauma center with pre-hospital care providers, other trauma and tertiary care centers, regional hospitals, the community and government agencies. 
    • Provides assistance to pre-hospital and inter-facility hospital providers in the identification and resolution of any concerns or issues related to the Shock Trauma Center.
    • Implements existing programs, coordinates existing services, proposes and assists in the development of new programs and services designed to meet the needs of the pre-hospital agencies and Shock Trauma objectives.
    • Plans, organizes and coordinates continuing educational opportunities for the pre-hospital community, including observational programs involving various trauma disciplines, case review conferences, special conferences, broadcast or taped educational programs or messages.
    • Plans, organizes and directs a patient feedback program for prehospital providers. Assist in the development of new prehospital-focused informational services, e.g. Shock Trauma web sites directed to servicing prehospital providers.
    • Represents the Shock Trauma Center at regional & state EMS conferences as assigned. Coordinates physician, nursing, administrative and Shock Trauma participation as required in EMS conferences. Participates in EMS state-wide, regional and local forums, organizations and agencies.
    • Collaborates with regional and area EMS medical directors on quality of care, trends in practice identified, and mitigation of any patient care concerns. When appropriate and in conjunction with medical leadership, supports changes to pre-hospital and interhospital protocols with the influence of evidence based practice.

What You Need to Be Successful:

  1. Bachelor’s degree in Nursing required.  Master’s degree required.
  2. Current licensure as a Registered Nurse in the State of Maryland is required.
  3. 2-3 years of supervisory experience preferred.
  4. Minimum of two years’ experience in a trauma care setting; at a Level I trauma center preferred
  5. Experience with quality improvement and outcomes management preferred.
  6. Previous working relationship with EMS providers preferred. 
  7. TCRN certification preferred.  

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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