The Clinical Manager has 24-hour responsibility and accountability for the effective implementation of the philosophy, goals, policies, and procedures of the hospital and nursing department for a designated area. The clinical manager has authority to make decisions in the areas of patient care, human resources, and financial management which ensures that high quality care is provided to a group of patients. The clinical manager is responsible for annually meeting budgetary goals, performance goals, patient safety goals, and other goals set by the organization. The clinical manager is responsible for establishing successful employee and patient satisfaction levels, recognizing the contributions of the team and striving to improve system and processes through problem solving while utilizing involvement of other disciplines and services.
Duties and Responsibilities:
1. Develops and implements clinical services to meet unit goals to achieve quality, cost and volume objectives. Implements unit budgets, productivity and utilization management goals to ensure optimum functioning of unit.
11. Collaborates effectively with medical staff in achieving program development needs, and in
utilizing identifying requirements for clinical services. Demonstrates a system approach to
planning and implementation at the organization’s level.
1.2 Directs the implantation of clinical services which are responsive to customer requirements,
utilizing the input and participation of staff while maximizing productivity and
effectiveness of work processes.
1.3. Justifies and monitors the annual operating budget for the unit.
1.4. Provides for adequate capital equipment resources for patient care through participation in
the capital management process within clinical operations.
1. Directs patient care delivery systems which assure consistency, quality and cost effectiveness of patient care services across the continuum of care.
1.Creates management systems which assure the achievement of organizational goals, promote the performance, development and retention of staff, which are responsive to changing needs.
3.1. Supports participation of staff in institutional service quality improvement teams and
3.2. Creates an environment which is customer focused, supports staff participation in process
improvements, and empowers staff to make decisions to improve patient care.
3.3. Develops and implements a model of care to ensure appropriate delegation of
nursing care and quality patient outcomes.
2. Assures compliance with standards of professional practice for nursing and allied health professions. Assures the competence and effectiveness of professional and support staff who provide patient care. Assures compliance with regulatory requirements within the clinical areas.
5.1. Collaborates in the development of organizational policy which governs the practice of
nursing within the organization. Represents nursing and patient care services in
organizational forums, including medical staff committees, administrative committees,
task forces, and other hospital initiatives.
5.2. Establishes an effective governance structure within the unit for development and
implementation of policy, and for the development and monitoring of standards of patient
care and professional practice.
5.3. Assures that nursing policies, procedures and operating practices are in compliance with
standards set by external regulatory and accrediting agencies.
Demonstrates fiscal accountability by achieving outcomes within allocated reasons.
6.1. Monitors and controls supply and expense budget. Analysis will reflect changes in volume and practice and associated supply/expense variances with recommendations regarding changes for products/par levels.
6.2. Interprets budget to staff and enlists their cooperation in cost containment as evidenced by
monthly financial responsibility reports.
6.3. Takes corrective action of human resources as needed to effectively manage resources.
6.4. Initiates corrective actions to reduce expenditures and enhance revenues without
compromising quality of services.
Develops an organizational environment which supports professional development and effective performance of staff.
7.1. Establishes practices for recruitment, selection and development of employees which assures that staff’s performance is consistent with institutional priorities and values.
7.2. Collaborates in the planning, design and implementation of programs needed for the
orientation, competency assessment and professional development of staff.
7.3. Hires, orients, trains and provides leadership and guidance to unit staff. Develops standards
of performance, evaluates performance and make recommendations for personnel actions.
Encourages and support education, training and professional activities
7.4. Demonstrates leadership in promoting and valuing work force diversity.
7.5. Designs and implements effective unit communications to assure that staff is informed
of organizational changes in a timely manner.
Evaluates in a consistent and systematic manner, the effectiveness of the nursing process based on the patient’s progress toward meeting expected outcomes, and revises care when appropriate.
Attends and actively participates in committees as required.
Identify problem areas pertaining to unit staff and take appropriate actions or make recommendations to correct inappropriate activities.
Assumes responsibility for continual self development and learning.
Performs additional functions and other activities as assigned.
Currently licensed as a Registered Nurse in the State of Maryland.
Bachelors degree in Nursing or related field required.
Three years recent experience in acute care facility with one year recent experience in clinical specialty required. Minimum of one year Supervisory experience required.