Employee Service Center Representative

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Job ID: 57938
Area of Interest: Professionals
Location: Linthicum, MD US
Hours of Work: M-F 8:30am-5pm
Job Facility: University of Maryland Medical System
Employment Type: Full Time
Shift: DAY
What You Will Do:

Join our HR Team, located in Linthicum!  We are seeking HR Service Representatives.

This position is responsible for receiving and resolving employee, manager & former employee inquiries through calls and emails; providing advice and guidance covering all areas of HR including compensation and benefits.  

What You Need to Be Successful:

  • Bachelor’s degree in Human Resources or related field is required.
  • One (1) year of experience in a call-center, or customer service related employment required.
  • Strong communication skills at all levels – including written and oral
  • Strong computer skills
  • Strong customer service skills
  • Strong process skills (process-oriented)
  • Ability to manage detailed work within constant deadlines and time constraints
  • Ability to maintain confidential information
  • Ability to work well independently and be part of a team environment

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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