Program Manager, Psych Rehab / UMMC Harbor City

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Job ID: 57993
Area of Interest: Management
Location: Baltimore, MD US
Hours of Work: M-F 8:00a - 4:30p
Job Facility: University of Maryland Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

University of Maryland Medical Center is currently seeking a Program Manager for our Psychatric Rehabilitation Program at Harbor City Unlimited. (clinical licensure as well as 5yrs experience is required)

General Summary

Under supervision of the Director, Division of Community Psychiatry plans, organizes, controls and directs the operations of all programs of Harbor City Unlimited.  Establishes goals, objectives and standards of performance; develops and implements operating policies and procedures; interprets and insures compliance with relevant policies, standards, regulations, and codes.

Principal Responsibilities and Tasks 

Provides guidance and direction for program operations, working through management staff to ensure accurate and effective client/program services, and the efficient and effective operation of Harbor City Unlimited, PRP, including the formulation of operating policies and procedures to support the Department of Psychiatry mission, vision and values.
  1. Develops, implements, administers and modifies programs to maintain psychiatric rehabilitation and Employment services through effective utilization of personnel and materials.
  2. Plans, organizes, directs, and supervises the functions and activities of management staff.    Assures functions and activities to achieve department objectives and comply with regulatory requirements.
  3. Develops and implements policies and procedures; Interprets and implements standards, requirements and regulations of accrediting and regulatory agencies.  Updates practices, policies, and procedures as needed to remain in compliance. Maintains EBP Certification and licensure.
  4. Keeps the Director, Division of Community Psychiatry informed of significant activities, needs and problems.
  • Establishes quality improvement and safety programs in cooperation with quality improvement and risk management; reviews practices, quality of services, and implements changes as needed to improve services to assure conformance with established professional standards and regulations.
  1. Provides guidance for development and implementation of the Harbor City Unlimited PRP program that will meet requirements of regulatory, accreditation, and licensing agencies to insure a safe and secure environment.
  2. Attends the Divisional PI meeting. Develops and implements policies and procedures required to meet accreditation, certification and regulatory standards.
  3. Develops PI indicators for all programs as outlines by the PI coordinator of the Division of Community Psychiatry.  Assures accurate compliance, data collection and feedback to staff.
  4. Generates regular PI reports based on set program and divisional indicators
  5. Actively assists the Division to meet The Joint Commission and other regulatory standards
  • Assists in the development of a comprehensive system of care for persons with serious persistent mental illness including but not limited to residential, rehabilitation, vocational and social recreation for adults and children.
  • Evaluates effectiveness of current programs and prepares proposals for enhanced services; negotiates funding for program and implements the program.  Advocates for money, services and the rights of the mentally ill through statewide advisory groups.
  • Demonstrates knowledge to improve the understanding, care and treatment of individuals with serious persistent mental illness.
  • Directly supervises the performance of supervisory and management staff, including; hiring, terminating, corrective action, training and development and performance reviews.  Establishes standards of performance and productivity; determines staffing needs.
  1. Assures appropriate administration/communication of Human Resources and department policies and procedures by subordinate supervisory/management staff.
  2. Establishes and implements performance standards.  Measures performance against standards and assures appropriate action is taken when standards are not being met.  Investigates irregularities and policy violations and takes corrective action regarding management staff.
  3. Directly manages program hiring, training, evaluation, corrective action, and termination decisions.
  4. Reviews recommendations of and provides guidance and counsel to subordinate supervisors and coordinators regarding employee relations matters.  Promotes positive employee relations and resolves problems.  Promotes intra and inter-program cooperation.
  5. Develops and maintains adequate internal and external communication systems for the program.  Coordinates and integrates the efforts of the program with those of other ancillary departments such as, medical, nursing, administrative and allied health staffs to achieve institutional, as well as, departmental goals.
  6. Provides in-service and continuing education for staff.  Promotes and encourages professional growth and development of personnel through attendance at in-services, workshops and seminars.
  7. Reviews employee accident reports and takes or recommends appropriate action by management staff.
  • Formulates and reviews program operating and capital expenditure budgets with Division Director.  Prepares and administers same, incorporating long and short-term goals and forecasting personnel, equipment and inventory needs.  Monitors individual program units’ expenditures to assure fiscal responsibility and accountability.
  1. Consults with Administration and Finance concerning program budget, major purchase priorities, and projects requiring large capital expenditures.  Prepares annual capital and expense budgets and ensure the program operates within allocated funds.  Evaluates and approves or disapproves equipment acquisitions.
  2. Develops and implements procedures necessary for cost-efficient operations.
  1. Interprets, recommends and advises management staff regarding compliance with standards of all the accreditation and regulatory bodies and commissions, including The Joint Commission, Federal and State of Maryland Regulations.  
  2. Represents the Division /Harbor City Unlimited PRP on appropriate planning and administrative committees.
  3. Maintains appropriate records and statistics for administrative and regulatory purposes and supervises the maintenance of complete and accurate records through management staff.
  4. Maintains professional growth and development to keep abreast of the field.  Maintains professional affiliations, attends outside conferences, seminars, and confers with other Program Directors for the mentally ill.




What You Need to Be Successful:

  1. Master’s degree from an accredited school in Social Work, Clinical Psychology, Health Sciences, or a related discipline, is required.  
  2. CPR certification is required. 
  3. Licensure as a mental health provider in the state of Maryland is required.
  4. Five (5) years of progressively responsible experience in a mental health care rehabilitation related setting is required.  In addition, three years of management experience, including budget management, is also required.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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