The Financial Receivable Coordinator is responsible for perform medical billing and collection activities for assigned patient and insurance accounts and developing and maintaining effective working relationships with payers and/or clients.
DUTIES & RESPONSIBILITIES
1. Communicate with coding staff.
2. Review and/or audit accounts to determine status and appropriate action required from workflow generated from EPIC system.
3. Document follow-up on appropriately in EPIC.
4. Monitor all third party billing.
5. Research and follow-up on denials and requests for additional information utilizing denial management reports and correspondence.
6. Receive, research and respond to correspondence from insurance companies, attorneys and patients.
7. Use facility correspondence websites, phone and/or correspondence to contact payers to expedite the collection process and ensure pre-authorization requirements are met.
8. Contact patients as needed to collect appropriate information for the purpose of acquiring monies owed to the organization for services rendered.
9. Negotiate with delinquent patient accounts to minimize collection activity potential.
10. Collaborate with management to identify payer trends and non-payment issues.
11. Identify, verify and document account adjustments according to established policy and procedure.
12. Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries, etc.
13. Develop and maintain positive working relationships and partner with internal and external customers by providing superior customer service.
As a UM St. Joseph Medical Group employee, and a part of the University of Maryland Medical System (UMMS), you may be eligible for some company benefits. Many benefits are provided at no cost to employees. For others, the cost is shared between UM St. Joseph Medical Group and employees.
What You Need to Be Successful:
High School Diploma or GED (required)
Vocational / Technical Degree (preferred)
Combination of relevant education and experience may be considered in lieu of degree.
Certification / Licensure / Registration:
Not Applicable – No Certification and Licensure Requirements required or preferred.
Experience and Skills
1 plus years of experience general accounting and/or Accounts Receivable experience.
1 plus years of experience in performing tasks that require a basic understanding of accounting and math skills or equivalent education.
Previous experience with Excel and Windows based programs (required)