Job Facility: University of Maryland Medical Center
Employment Type: Full Time
What You Will Do:
Under general supervision and leadership, the Data Integrity and Verification Analyst (DIVA) will communicate and interact with the EMR system users and facilitate correction of medical records documentation errors, and the merging and moving of mis-assigned account numbers to the appropriate patient record. The DIVA will work with the HIM staff, hospital departments, and other healthcare affiliates to ensure efficient and effective resolution to documentation errors. Supports the goals and objectives of the HIM team by providing data and completing ad-hoc audits as necessary.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Apply and remove chart correction FYI flags from the patients chart when necessary and according to the standard order of procedure.
Marks or indicates patient chart as “Mark Patient for Merge request” when notified or informed by a provider, system user, etc., of duplicate medical record numbers or accounts.
Monitors and resolves correction requests sent to the Active Flag Queue on an ongoing and continuous basis. Assists with resolving duplicate records and other errors that are reported to the Help Desk.
Communicates with the appropriate parties during the process of resolving chart correction errors, and assist providers with correcting MR errors as needed.
Assists with training and support to EMR system users on the process and procedure of correcting medical record errors in the Epic system.
Monitors duplicate analysis and other reports daily to identify potential overlaps and overlays.
Reviews, prioritizes, and complete merges of patient records with more than one facility medical record number or medical record numbers applied to more than one patient.
Reviews, prioritizes and completes contact moves when a visit is associated with the incorrect patient. Performs analysis to determine an accurate visit history for the patient record.
Retrieves, analyzes, and make appropriate Electronic Master Patient Index (EMPI) changes in both electronic and paper records, including newborn records, with the appropriate system.
Works closely with Patient Access, Patient Financial Services, and Information Services to solve issues arising from inaccurate patient data. Ensure charges on accounts are moved and/or deleted appropriately. Works closely with key operational and technical resources to insure that other critical software applications are corrected, as needed.
Notifies other departments of duplicates and surviving numbers to assure synchronization of indices throughout the organization.
Be a resource working closely with Patient Access, Patient Financial Services and other departments and to analyze and provide solutions for duplicates or other inaccuracies in the electronic patient database.
In collaboration with others, develop and maintain databases and data systems necessary for projects and department functions. Acquire and abstract primary or secondary data from existing internal or external data sources.
This job description describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
What You Need to Be Successful:
Education and Experience
Associate or Bachelor’s Degree – required; preferably in HIM or similar field.
Two (2) years related work experience; or equivalent combination of education and experience, or Bachelor’s degree in HIM.
Knowledge, Skills and Abilities
Requires exceptional PC skills, and the ability to function effectively in a team environment.
Effective communication, analytical and problem-solving skills.
Knowledge of anatomy, physiology and disease process to understand and interpret diagnoses and procedures contained within discharge summaries, operative and laboratory reports and related medical documents.
Knowledge of medical record practices, state and federal laws relating to release of medical information, ICD-9-CM and CPT coding systems, medical terminology to understand diagnoses and procedures, and the content and organization of a medical record.
A high degree of organizational skills and the ability to complete tasks under strict time lines is required.