The Specimen Referral Coordinator defines and monitors processes that ensure optimal specimen integrity for assay.
Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, Basic Computer Skills, Excellent Organizational Skills, Strong Customer Services Skills, Proven Analytical Skills
REPORTING: Accurately enters test results into the laboratory computer system. Monitors the accuracy of the referred test ranges & reporting format in the computer system. Assists lab management in monitoring referred test volumes & pricing to help contain costs.
Adheres to and exhibits our core values:
Compliance: Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
* High School Diploma or GED (Required)
Vocational / Technical Degree (Preferred)
Certification / Licensure / Registration
Not Applicable – No Certification and Licensure Requirements required or preferred