Hours of Work: M-F, 8a-4:30p. Rotating weekends and holidays
Job Facility: University of Maryland Medical Center
Employment Type: Full Time
What You Will Do:
Under general supervision, perform various clerical duties to maintain radiology films and to assist in facilitating the smooth operation of the Radiology Film Library.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Retrieves and prints images from the Picture Archival and Communication System (PACS) for clinicians, patients, insurance providers, law firms, etc. Maintains and facilitates the smooth flow of image retrieval and service at PACS work stations outside the Radiology department.
Receives and process incoming film request through mail, fax, telephone or walk-ins, and appropriately logs all request into electronic tracking system.
Acts as a gatekeeper receiving incoming images through a third party electronic imaging system that allows external images into PACS system.
Validates all film request including authorizations and subpoenas in accordance with established procedures.
Merge duplicate medical record numbers into the PACS system utilizing the IDXRad merge audit report.
Enter patient study information and film into TSI digitizer for transmission to the PACS system.
Monitors the processing of film requests for conferences and clinics ensuring accuracy, timeliness and compliance with departmental procedures.
Notifies requestors of appropriate procedures for requesting films when discrepancies arise. Refers problems to the supervisor for resolution.
Photocopies mammography and numerous other non-PACS images as per request in accordance with departmental policies and procedures.
Completes monthly quality control audits and reports information to management.
Attends in-service training programs as required.
Performs other related duties as assigned.
What You Need to Be Successful:
Education and Experience
High School Diploma or equivalent (GED) is required. RHIT or similar credential preferred.
Two (2) years of radiology film library or medical record experience is preferred.
Knowledge, Skills and Abilities
Demonstrated proficiency in the use of basic Microsoft Windows functions, IDXRad, and UMMS IP Services. Ability to operate a computer and peripheral equipment. Ability to record, report and resolve error messages and malfunctions by entering commands using the keyboard of the computer terminal. Ability to use various buttons and switches to integrate and operate equipment.
Knowledge and operation of Picture Archival and Communication System (PACS). Demonstrated sufficient knowledge of image recognition and selection for the printing of required studies. Capability to select appropriate window levels, study formats and series. Ability to separate and print spiral and multi-image studies per modality.
Demonstrated proficiency in the use of imaging related equipment such as: RS3000 Review Station, Lumiscan 575 Digitizer, Agfa ii Link Solid Inkjet 400 Printer, Picker Chemical Mixer (Cadi), and Kodak M6 X-Ray film processor. Ability to record, report and resolve error messages and malfunctions.
Demonstrated positive customer relations skills are required. Ability to project professionalism on the telephone and a positive attitude and willingness to learn new tasks.
Ability to accurately update and track patient folders/files through data entry into a computerized information system is required.
Ability to handle multiple tasks.
Effective verbal and written communication skills are required in order to work with physicians and radiology staff, and to document patient information accurately.
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
Takes action to correct observed risks to patient safety.
Reports adverse events and near misses to appropriate management authority.
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
Weekend, shift work, holiday, on-call and overtime may be required
Work requires manual dexterity for sorting and assembling medical records and reports; computer terminal work requires visual acuity and mental concentration.
Requires prolonged periods of sitting with a light amount of physical work, frequent lifting of maximum of 20 pounds, carrying and filing of medical records/documents weighing up to 10 pounds.