Manager of Patient Escort Services

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Job ID: 56769
Area of Interest: Management
Location: Towson, MD US
Hours of Work: 8a - 4p
Job Facility: UM St. Joseph Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

University of Maryland St. Joseph Medical Center is a member of the University of Maryland Medical System , a multi-hospital system with academic, community, and specialty service missions reaching every part of the state and beyond.  At UM SJMC in Towson, Maryland, you can fit your job around your life. You’ll find a tremendous variety of departments and units to choose from, and great managers and physicians to work with. At UM-St. Joseph, nurses and allied health professionals enjoy all of the advantages of working in a smaller, close-knit community hospital, located just north of Baltimore City.

UM SJMC is seeking a Manager of Patient Escort Services who will be responsible for supervising the day to day operations of patient escort services in accordance with departmental and medical center polices and procedures.

MANAGEMENT: Promotes continuous development of staff through education and communications of updates and current events or changes. Delivers annual evaluations of staff. Seeks and encourages staff support in identifying and resolving issues that affect department moral. Screens prospective patient transportation

OPERATIONS: Performs all clerical support functions pertinent to each department. Exhibits superior organizational, time management and teamwork skills that contribute to effective and efficient departmental operations.

PRODUCTIVITY: Identifies, analyzes and resolves problems and disputes independently and appropriately. Actively monitors departmental productivity and scorecard data to measure and respond to staffing needs.

What You Need to Be Successful:

  • High School Diploma or GED (Required)
  • 4 year / Bachelor's Degree (Preferred)
  • Minimum of 2 years experience in a clinical positon (Required)
  • 2-4 years Direct Supervisory Experience (Required)
  • BCLS -- Required to obtain within 6 months of employment with SJMC 
  • Strong Verbal Communications Skills, Excellent Organizational Skills

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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