Finance Operations Manager - Transplant

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Job ID: 55785
Area of Interest: Management
Location: Baltimore, MD US
Hours of Work: M-F, 8A-4P
Job Facility: University of Maryland Medical Center
Employment Type: Full Time
Shift: DAY
What You Will Do:

General Summary

Under limited supervision, works to coordinate activities with Transplant Program Director at UMMC, manage the financial matters as related to staffing, fiscal, and operations improvement.  Assumes primary administrative responsibility for the day-to-day operations of non-clinical areas including, payroll, and staffing/scheduling functions.  In conjunction with the Director, oversees fiscal-related matters including budget preparation and monitoring, productivity monitoring, FTE tracking and utilization, revenue tracking, and billing integrity.  Works with Clinical Manager to identify, implement, and track progress of cost-savings opportunities.  Identifies and pursues operations improvement opportunities, especially the application of technology to improve efficiency and effectiveness

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.


  1. Participates in the planning process: Plans, organizes, and promotes department mission, vision, values, and culture.  Participates actively in the development and execution of goals within the context of the plan. Reviews work process methodologies and make recommendations for improvement and efficiency as requested and identified. 
  2. Develops and maintains job descriptions.   Evaluates performance and initiates or approves personnel actions such as merit increases, promotions, corrective action, and career/practice development incentives.  Encourages career/practice development through such strategies as in-service education and outside conferences.  
  3. Oversees department fiscal matters: in conjunction with the Director develops and manages the departmental operating budget and ensures that the department operates within allocated funds. Prepares and administers the department operating budget in coordination with Finance. 
    1. Provides support for budget requests, makes recommendations for changes, and participates in the presentation and approval process with UMMC management. 
      Prepares monthly variance EPIC reports, financial reports and monitors department performance to budget.  Reviews appropriateness of departmental expenditures.     
    2. Provides departmental oversight of business practices and procedures. Maintains department reports and statistics for administrative and planning purposes. Functions as the primary liaison between Finance and the Program Director on daily activities and issue resolution. 
    3. Functions as the secondary liaison with accounts payable to ensure accurate and prompt receipt of invoiced items into the hospital’s materials management system
    4. Function as the primary liaison with UMMC leadership regarding EPIC and IT and will educate transplant staff in this regard.          
  4. Collaborates with the clinical manager on the review, selection and approval of vendor contracts and agreements.  Ensures compliance with supply chain requirements.  
  5. Interacts with medical and nursing staffs and patients regarding financial coordination needed in order to obtain approval for organ transplantation
  6. Oversees payroll functions to ensure compliance with hospital policies, procedures and budgetary approvals.  Working through subordinate supervisory and management staff, ensures optimum functioning of Kronos Payroll and Leave System.   
  7. Staffing: Assumes administrative responsibility for the staffing under finance and administrative part of the program: registration/ scheduling and front desk, etc. Oversees daily activities of the Scheduler and the Lead the Scheduler to ensure completeness, accuracy, timeliness, efficiency, and effectiveness of the scheduling function.   Ensures appropriate assignments and cross training.  Ensure coordination with Orientation, Training, and Staff Development function and with payroll and budget and position control functions
  8. Attends, participates in and/or coordinates various departmental meetings and committees as required by the Director. Attends and participates in various in-service, educational, and management training programs for ongoing professional growth and development.

What You Need to Be Successful:

Education and Experience

  1. Bachelor’s degree in Health Care Administration, Nursing, Business Administration or a related discipline is required. Master’s degree with management coursework preferred.  Incumbents are expected to matriculate in an accredited graduate program within one year of their employment and have five years to complete the degree.

  2. Five years of progressively responsible professional experience in finance or related health care administration with responsibility for budget management, operations, and staff management, or equivalent, is required. 

  3. Supervisory experience or senior staff experience is strongly preferred.


Knowledge, Skills and Abilities

  1. Knowledge of health care management, administrative and operational principles and practices, including budgeting, The Joint Commission, regulations and laws pertaining to procurement and dispensing of drugs/narcotics.  Demonstrated knowledge of organizational problem solving and analytical skills are required to evaluate and resolve operational issues. 

  2. General knowledge of transplant financial services is preferred.  Proficient computer skills for tracking and evaluating department performance and budget information. 

  3. Ability to supervise of daily work activities and motivate the performance of staff. 

  4. Ability to coordinate efforts with various staff members and disciplines in and outside of the department to meet required objectives. 

  5. Ability to prepare and analyze financial data and implement changes to contain costs for budgetary purposes. 

  6. Highly effective written and verbal communication skills are necessary to work with clinical, upper management, administrative and other personnel from multiple medical system departments and supervise staff.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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