Receptionist - Admitting & Registration (Flex)

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Job ID: 54703
Area of Interest: Clerical
Location: Towson, MD US
Hours of Work: This is a flex to cover PTO
Job Facility: UM St. Joseph Medical Center
Employment Type: Supplemental/Per Diem
Shift: ROTATING
What You Will Do:

Summary

Treats medical center staff, visitors, physicians, patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm, professional manner during stressful situations. Communicates concerns and potential problems with customer service and compliance to the Manager/Supervisor and follows through to resolution.


Is knowledgeable of the facility and is able to direct or escort patients, visitors and guests in a professional and efficient manner. Consistently deals with patients, visitors, hospital staff and physicians with a warm, friendly and cooperative manner. Acts as a liaison between the facility and its customers. 

Takes initiative to work independently on problem solving and follows through to facilitate process improvement. Accepts results of a quality audit as an opportunity to strengthen and improve job and/or communication skills. Acts as a resource for co-workers to help meet goals. Mentors new employees.



What You Need to Be Successful:

Education

High School Diploma or GED (Required)

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 
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