The critical assets of the hospital - its people, property, information and reputation - must be protected with a professional Security staff. Patients, staff and visitors benefit from a well structured Security program, and the hospital Security Officer is the “backbone” of that program.
The main threats in a hospital environment are insider/employee theft, outside gang members, visitor and patient thefts, threats against patients or staff and crimes of opportunity as well as the possibility of fire, flood and other internal and external threats to patient safety. Securing the environment of care at the hospital is a challenging and continual effort for the Security Officer. An Officer is the first line of defense and provides a visible deterrent in addition to actually patrolling and interceding when required.
An Officer, facing these unique challenges, must balance the open campus environment with the protection needs of the hospital’s patients, employees and other assets. An Officer must be able to identify threats, vulnerabilities and risks to the hospital with the end goal of selecting appropriate security measures to reduce risks
An Officer must be able to monitor, address and prioritize security and safety risks on a continual basis.
An especially important function of Security Officers, with respect to hospital staff, is their rapid response capabilities to security emergencies within the hospital (i.e. whether for behavioral health or medical reasons patients sometimes become violent or threaten medical or nursing staff). Security Officers may
also be called upon for external emergencies, such as assisting in providing aid for disaster victims.
Security Officers will spend a good deal of their time enforcing rules, regulations, and hospital policies.
An Officer must follow hospital Security Department directives and reduce risks to a manageable and acceptable level. Areas to be focused on include: