The Laboratory Services Outcomes Manager reports to and is responsible for assisting the Lab Director in:
Establishing measurable indicators for performance improvement consistent with organization wide PI plans and facilitating measures that are outcome based when possible.
Is responsible for supervising the various tests, results, software systems, quality control for the laboratory department including the Core lab, Microbiology, Immunology and Send Outs, as well as the supervising staff for those departments.
Examples of Duties: The following list provides examples of the most typical duties for positions in this job class. Individual positions may not include all of the examples listed, nor does the list include all of the work that may be assigned to positions in this job class.
•Supervises and trains staff in the performance of laboratory functions - both administrative and technical operating procedures. Evaluates staff proficiency and performance for direct reporting staff.
•Establishes and implements written operating procedures and protocols that are in compliance with the Joint Commission and the College of American Pathologists.
•Maintains the laboratory departments under their control to meet all standards required to maintain acceptable compliance with all State and regulatory agencies.
•Establishes and maintains a routine documented schedule of quality control and quality assurance, including satisfying the external quality control procedures established by the College of American Pathology.
•Develops and directs the statistical and record keeping software functions of the laboratory.
•Performs laboratory testing – hematology, immunohematology, bacteriology, mycology, urinalysis, immunology, chemistry. Obtains and processes specimens; performs tests; interprets and reports results.
•Reviews test results, follows-up on abnormal and critical values.
•Stays abreast of new tests, new procedures, and new technology in the Medical Technology field. Initiates discussion with medical and administrative personnel regarding implementation of new methodology, tests, and procedures as appropriate.
•Managing laboratory inventory, establishing preventative maintenance schedule for equipment; overseeing computerized records system.
* 4 year / Bachelor's Degree (Required)
Combination of relevant education and experience may be considered in lieu of degree.
Master's Degree (Preferred)
Certification / Licensure / Registration
MT (ASCP) or equivalent (Required)
Experience and Skills
EPIC experience a plus
Minimum of 5 years’ experience, preferably in a supervisory capacity
*Cerner knowledge (Preferred)
* 3 year Management experience (Required)